About To Unfold
Hi! I'm Clark, and I craft impactful experiences that drive success
a human-centered thinker & a life-long explorer in design world
Clark is a designer and tech enthusiast who discovered his passion for UX and Human-Computer Interaction during his time at Microsoft Research Asia. With a joint background in Information Science and Social Sciences, his diverse experience has equipped him with an empathetic yet creative mindset and strong problem-solving skills.
Clark has worked across various industries, including technology, healthcare, and gaming. He holds a Master’s Degree in User Experience Design and Information Systems from the University of Toronto, Canada.
Jan.2024 - Eastern Industries
Led a series of digital transformation initiatives to streamline operations and improve work efficiency.
Jul. 2019 - OLG
Re-imaginined online wagering and gaming experience by identifying and implementing innovative digital technologies to make products for the next generation of OLG’s customers
Jul. 2018 - Tencent
Led user research analysis and design for an internal exploratory project that aims to enhance new employee experience
Jan. 2018 - UHN (Princess Margaret Cancer Research Centre)
Re-designed information architecture for an online education portal which benefits cancer patients and their caregivers across Ontario
May 2017 - PopTech
Led UX and UI design iterations for a social event hosting app that targets on-campus students, fresh graduates, and young professionals.
Sept. 2016 - University of Toronto
Pursued master's degree in experience design and information system design
Jun.2016 - Microsoft Research Asia
Found his passion in UX & HCI during his time at Microsoft
What makes Clark "Clark"? This is his journey...
What skills does Clark bring to the team?
Info. Archi-tecture Skills
Clark designs effective information architecture which guides users to what they need effortlessly.
Product Design
Clark blends user needs, business goals, and innovative solutions to create intuitive, impactful and successful products
Service
Design
Clark creates seamless experiences by aligning people, processes, and touchpoints to deliver value at every stage.
UX
Mapping
Skills
Clark is obsessed with maps...especially when he needs to communicate ideas with stakeholders.
Wireframing
Skills
Paper and pen or Balsamiq Wireframes, you name it...cuz when comes to wireframes, idea matters the most.
Prototyping
Skills
From Figma to Axure RP, Clark is a wizard who designs experiences so smooth that could butter your toast.
[1]
Design Softwares
Figma \ Adobe Creative Suite \ Axure RP \ Balsamiq Wireframes \ Trimble Sketchup \ Blender \ AutoCAD
[2]
Research Methods
Usability Testing \ Heuristic Evaluation \ Persona Development \ User Interview \ Surveys and Questionnaires\ Task Analysis \ A/B Testing \ Benchmark Studies \ Competitive Analysis \ UX Data Analysis \ Card Sorting \ Journey Mapping
[3]
Information System and Business Process Skills & Softwares
StarUML \ Lucidchart \ OmniGraffle
System Analysis \ Database Design \ Data Flow Diagrams (DFD) \ Business Process Modelling (BPMN) \ Requirements Gathering and Analysis
[4]
Gen-AI
Workflow Design & Development
Agent Deployment （COZE）